At KINTALIA, we want you to feel confident about your purchase. This Refund Policy applies to digital products purchased directly from KINTALIA through our official checkout pages.

14-Day Money-Back Guarantee

Your purchase is protected by a 14-day money-back guarantee.

If you decide that your purchase is not right for you, you may request a full refund within 14 calendar days from the date of purchase.

You do not need to provide a detailed explanation, although feedback is always appreciated and may help us improve our products.

How to Request a Refund

To request a refund, email:

info@kintalia.com

Please include:

• The name used when placing the order

• The email address used at checkout

• The approximate purchase date

• The name of the product purchased

• A brief statement requesting a refund

Your request must be sent within 14 calendar days of the original purchase date.

Refund Processing

Once your request has been verified and approved, the refund will be issued to the original payment method used for the purchase.

The time required for the refunded amount to appear in your account may vary depending on your bank, card issuer, PayPal, or payment provider.

Digital Products

KINTALIA products are delivered digitally. No physical product needs to be returned.

After a refund is issued, your right to access, download, copy, use, or distribute the refunded digital materials ends. KINTALIA may deactivate any associated access links where technically possible.

Previously downloaded materials must not be shared, resold, redistributed, reproduced for commercial use, or provided to other households, clients, groups, or organizations.

Optional Add-Ons

The 14-day refund period also applies to optional digital add-ons purchased through the KINTALIA checkout, including the Family Care Workbook Printable Edition and Fillable PDF Edition.

When requesting a refund, please specify whether your request concerns:

• The main product

• The optional add-on

• The complete order

Duplicate or Incorrect Charges

If you believe that you were charged more than once, charged an incorrect amount, or experienced a billing error, contact info@kintalia.com as soon as possible.

We will review the transaction and correct any verified billing error.

Purchases Made Through Third Parties

This Refund Policy applies only to purchases made directly through KINTALIA’s official checkout pages.

If a KINTALIA product is purchased through a third-party marketplace or platform, the refund procedures and terms of that platform may apply.

Changes to This Policy

KINTALIA may update this Refund Policy when necessary. Any changes will be published on this page with an updated revision date.

Changes will not reduce the refund rights that applied at the time of an earlier purchase.

Your Legal Rights

This Refund Policy does not limit any non-waivable consumer rights that may apply under applicable law.

Contact

For refund, access, delivery, or billing questions, contact:

KINTALIA
Email: info@kintalia.com